2) Scope
This policy explains how we collect, use, share, and protect personal data when you use SwiftPrep, our website, and related services (the “Service”).
3) What we collect
- • Account & Contact: name, email, password hash, authentication identifiers.
- • Purchase Data: transaction IDs, billing country/state, and limited payment metadata from our payment provider (used for fulfillment, tax, fraud prevention, and support).
- • Usage Data: device, browser, IP address, timestamps, feature usage, error logs, and performance metrics.
- • Content You Provide: job roles, companies, notes, prompts, and uploaded materials (e.g., résumé snippets) used to generate prep.
- • Derived/Output Data: AI-generated reports and related metadata (e.g., model version, token counts).
- • Cookies: essential cookies (authentication, security); optional analytics (only if you opt in).
4) Sources
- • Directly from you;
- • Automatically via the Service;
- • From processors (e.g., our payment provider for billing events);
- • From public sources our system analyzes to assemble interview-related knowledge (we focus on transformed, non-verbatim insights and avoid storing personal data from those sources).
5) Purposes & Legal Basis
- • Provide, operate, and secure the Service.
- • Process purchases, taxes, invoicing, and receipts.
- • Improve features and models (analytics only if you opt in where required).
- • Communicate updates and provide support.
- • Prevent fraud and abuse.
- • Comply with applicable laws and enforce our Terms.
6) Sharing
We share personal data with:
- • Our payment provider (payments, tax, invoicing, fraud checks);
- • Hosting, storage, logging, and analytics providers;
- • Model providers acting as processors;
- • Professional advisors and public authorities where legally required.
We do not sell personal data.
7) International transfers
We may transfer, store, and process information in countries other than your own. When doing so, we use appropriate contractual and technical safeguards and only engage vendors with adequate protections.
8) Retention
- • Account data: retained for the life of your account.
- • Transactions: retained per tax/accounting requirements.
- • Logs & usage data: typically 30–180 days unless needed for security or legal reasons.
- • Outputs/reports: retained until you delete them or your account is removed.
9) Your privacy rights
Depending on where you live (e.g., California, Colorado, Virginia, Connecticut, Utah), you may have rights to access, delete, correct, or receive a copy of your data, and to opt out of certain processing (such as targeted advertising or the sale/share of personal data).
You can exercise rights or appeal a decision by contacting privacy@swiftprep.io.
We will verify your request and respond within the time required by applicable law. You may also use an authorized agent where permitted.
10) Children
The Service is not intended for users under 13. If we learn we collected personal data from a child under 13, we will delete it. For minors 13–17, use requires a parent/guardian’s consent where required by law.
11) Security
We use industry-standard measures (encryption in transit, role-based access, audit logs). No system is perfectly secure, and we cannot guarantee absolute security.
12) Cookies
We use essential cookies to run the site. Optional analytics cookies (if enabled) load only after you opt in. You can update preferences at any time via our cookie banner or your browser settings.
13) Changes
We will post updates to this page and update the “Last updated” date. Material changes may be notified in-app or via email.